Support

Answers to the most common questions. Still stuck? Email support@creatureaudio.com.

What formats does Monster Switch come in?

VST3, AU, AAX and a Standalone app for macOS (Apple Silicon & Intel). One installer includes every format.

Do I need Pro Tools to use it?

No. Monster Switch works in any DAW that supports VST3 or AU, and as a standalone app. The AAX build is there specifically for Pro Tools.

What is Monster Switch CONNECT?

CONNECT is the remote add-on. It lets you share a secure link so someone else — a client, an artist, an engineer in another room — can view or control your monitor session from a browser, anywhere. It's a subscription on top of the plug-in.

How do licences and activation work?

You buy Monster Switch once, then sign in with your Creature Audio account on first launch to activate. You can manage your licences and downloads any time from your account.

Which operating systems are supported?

macOS 11 (Big Sur) and newer (Apple Silicon & Intel). Windows is planned for a later release.

How do I get help?

Email us at support@creatureaudio.com and we'll get back to you. Include your OS, DAW and a short description of the issue.